New driver designed for vista operating system version 2. Hard re start.. The program needs to close. McAfee proxy service module has stopped working Windows can check online for a solution to the problem. Check online for a solution recommended or close.
View problem details. Dell QuickSet has to be reset every time the computer is started Even the screensavers won't run properly, bubbles, Aura, 3-D text, all run fast, slow, fast, slow The computer was purchased to run Microsoft software ,SFX, spent two months talking to technicians at Microsoft, NVIDIA, and Dell, can't get anyone to help.
All forum topics Previous Topic Next Topic. Replies 5. Remove one of the video cards, and the soundblaster. Now open your dvd and slip your vista disk in, hit esc, save settings and exit. Before you start this process, you should download the MediaShield drivers and the network drivers Download Now to a usb stick or cd. If windows installs with this process, first install the mediashield drivers this includes the chipset drivers reboot, and install your network drivers.
If you are willing to try this, please let me know how you make out. Mary G 7 Thorium. Posting your exact computer model would have been more helpful.
Have you tried for a replacement from Dell? Anonymous Not applicable. The model is posted in his sig, and why would you bring up a system exchange without troubleshooting or asking any probing questions?
After attempting to install the update which failed!! Horrified, I tell the tech support guy what has happened. He tells me to hit F8, boot in safe mode no joy and then with last known good configuration.
No change. He then tells me it is nothing to do with what he'd instructed me to do and tells me to contact the PC OEM and hangs up, leaving me with an issue that is clearly a known microsoft problem Nothing on my keyboard works except the sleep button which does actually send the computer into sleep mode.
Neither ctrl-alt-del or ctrl-shift-esc do anything. Hi, I have the same problem when trying to boot into Vista Ultimate but with a difference. There is something I can do while in the black screen with mouse pointer movable and this is the only thing, I can press the SHIFT key 5 times in a row and I get the sticky keys dialog up. Any ideas, Cheers. Type Explorer.
Nope, nothing happened when I tried cntrl-alt-del or cntrl-shift-esc. I tried it both in safe mode and regular startup. Any other suggestions? If you have a Vista installation disk, you can boot from that disk and use the Startup Repair or System Restore from the repair options. Here are the steps to access these. When the prompt appears on the screen, press any key to start Windows from the installation disc. You may need to change your computer's BIOS settings.
You will have Startup Repair and System Restore. Depending on the version you have, you may also have Complete PC Backup that you can use to restore from a backup. If these 2 options do not solve the problem, you can also access the Command Prompt from this menu.
There is way to edit the registry from this option, let me know if the other options do not work. If your system came with Vista Pre-installed and did not inclde a boot disk, the manufacturer may have included some of these repair options on the F8 boot menu.
Restart the system, press and hold the F8 Key until a black screen menu appears. Depending on how the system was configured, you may see Startup Repair, System Restore and other options, such as an item to completely restore the system to factory condition. This should be your last option, if nothing else works. Hi, I actually tried this. It was actually rebooting continuously in a loop before, and then I ran the System Recovery.
It said it repaired one problem with the boot sector. And now its giving me the black screen. I've tried doing it again, but its says all problem have been fixed, but its still not working. Did you try System Restore, after using the Startup Repair? This would be the best option, at this point.
If SR is not enabled, you will need to perform the following. This procedure enables you to edit the registry from within the Vista Recovery Environment. Be careful and follow the steps explicitly. Follow the same steps, as in the previous message to access the RE with the Vista boot disc. In the right side of the Winlogon Key you will see a Value called 'Shell', double click this value. In the Value Data box, it should show 'Explorer.
If it shows something different, change the Value Data to Explorer. Exit the registry editor and the command prompt. Press the 'Restart' button to reboot. I did have a different command in the shell though, and had to change that to explorer.
You might try rebooting a couple of more times. I'll keep looking for more information, but it looks like your options are dwindling. Any more information that you can remember about what was happening just prior to this problem could be helpful.
Since system restore or a full backup is not an option, you might want to look at performing an upgrade installation Not a custom installation. This is similar to the repair option that was in XP. All of the installed programs and data will be retained. Is that corret? I looked at the article, and it seems similar but not quite the same since it wasn't hanging up when I tried the repair process, but it might be Also, before this problem occurred, this is what I did.
I had just plugged in a cable modem via USB, and it did a hardware install. Everything seemed to be working fine, but when I shutdown and the next I turned it on, I got this problem. You performed it right. I changed the original steps to reflect the change. One last thing to try. Since you have already made the registry change, try the Startup Repair one more time using the repair options on the disc.
Before you perform the startup repair, unplug all of the peripheral hardware devices from the system, except the mouse and keyboard. If this does not work you will need to reinstall Vista. You cannot perform an upgrade install, since this has to be started from within a current install.
You will need to perform a clean Custom installation. Depending on how critical your personal data is, you have a couple of options.
When you clean install Vista on a system where there is already an existing Windows installation, all of the files on the existing installation should be saved in a folder called 'Windows. However, since there are existing problems on the system, there is a chance that this will not work properly. The other options you have are to perform a parallel installation, if there is another, empty partition on the drive.
The other option would be to remove the existing hard drive and replace it with a new drive. Install Vista on the new drive and then install the old drive as a slave. You could then recover the data from the old drive.
If this post helps to resolve your issue, click the Mark as Answer button at the top of this message so that other members can benefit from the discussion. Well, tried the repair again and it found a corrupt system file, chdsk, and repaired it. Unfortunatly, it didn't fix the main problem though, as the same thing still happens. I was able to retrieve all of my old files by connecting it to another computer as a slave. Looks like I'll probably have to reinstall Vista and all of my programs though.
Thanks for all of the help, it was very much appreciated! If you do happen to run acros any information that might be what caused the problem, please let us know. Unfortunately, I've had no more luck. The laptop is sitting on my desk while I'm using a backup right now. I was able to copy all of the files off of it, by removing the hard drive and setting it up as a slave to my other laptop. If I don't come up with a solution, looks like I'm going to have to reimage it.
Its strange too that I lost all of my restore points System restore points and shadow copies of files are missing after you install Windows Vista Service Pack If this post helps to resolve your issue, click the Mark as Answer button at the top of this message. By marking a post as Answered, you help others find the answer faster.
This Does help, the desktop does appear - but when I reboot it does the same thing. Then I have to redo the steps. I'm wondering if the problem has anything to do with my installation of a cable modem which is the last thing that I did before I started having this problem. Unfortunately, I lost all of my restore points for some reason Is there anyway that I can remove the drivers or do an uninstall from the command prompt.
That's the only thing that I can seem to get into. I'm having a very similar problem. In safe mode, I get the black screen with the word Safe around the edges, the mouse moves but nothing else works. If I boot normally, I can't install updates. When I try to run task manager, it shows up in the task bar, but it will not come up so that I can actually see what is running.
I'm trying to install Windows Live OneCare right now so that I can scan the machine, but the install is hanging about three quarters of the way through. The machine is still responsive, it is just that installs, updates, and task manager are not working. I also tried to use restore and was surprised to see that there was only one to choose from, even though the machine is a few months old. When I tried to restore that restore point, the machine hung. Now System Restore will not even run.
I tried to uninstall Roxio as someone suggested, but the uninstallation hangs too at "Uninstalling Roxio Update Manager. When I try to shut down the machine, it goes to the Logging off Or at least overnight. My problem turned out to be something different. I had installed the beta version of Live Mesh. It installed a virtual video driver, and it seems like it conflicted with the real driver.
It worked at first, but after a crash it conflicted, then took all of the CPU cycles. When we thanks Ned! Once we got it back on its feet I was able to reenable LM and it has worked fine since.
I ran across this same problem. Trying to figure out why and how I got this, just found that the system was running with almost no services. I begun to enable every service according to this list from the "Safe" collumn , one by one. At some point I got my wireless working, but the sound was off when I put the mouse over the sound icon on the tray, it sad "the audio service is not enabled".
I got to connect and browse the internet, and I was happy. Then I continued with enabling the services. After a few reboots, I got once the wireless and the sound working, along with aero.
The system was back, again. I was very happy. I rebooted one more time to make sure everithing was ok, and then the wireless was not working.
Trying to do anything was useless, cause everything was hanging now. After a while 10 minutes , I just hit the power button, and shut off the system the brute way. Next boot? Black screen again. I am back to the beginning So, my conclusion: some problem with wireless service versus sound service. Come back later. Any ideas or sugestions would be fine. Running on Vista Business 32 bits, have the same problem, after reboot I'm logging in and get a black screen with cursor in center of the cursor, I can move the cursor, but nothing else I can do, tryed safe mode and doing the same thing Also tryed to restore from a restore which was done successfully, but still get black screen with cursor after log in..
Has anyone found the definitive answer to this problem? I've had two Dell exhibit the same behavior. One took a complete Vista reinstall and to correct. Now, after a Vista upgrade, another Dell wont boot completely and stalls with the same blank screen with moving cursor that everyone is experiencing on this thread.
A blue screen apeared but disappeared before I could read it. The laptop's owner said she saw it and it mentioned the dreaded Roxio driver. How can I uninstall this Roxio junk from a machine that won't boot? I have the exact same problem here, all bootoptions, safe mode, last known configuration, etc give the same result. I once had a blue screen of death which disappeared very quick, but caught a small glimpse, it said "unmountable boot device".
Hardware : Acer laptop. BSD message now gone. I hope someone can help me out, ofcourse backup of the machine was just planned but missed it. Reinstall is the last resort Hey I installed the latest windows autoupdate last night my computer was working fine this morning, however i noticed my HDMI and Speakers playback options were not showing when i right clicked on the sound options on the task bar so i thought i would restart my computer. Now it does nothing, safemode, restore, etc does not work.
I can get to startup repair and that is it but it does nothing to fix the problem! Any help would be greatly appreciated! NOTE: i found a fix for it, if your computer is in a domain read this topic. I think this is a problem with an update that doesn't work well with a windows software. If you want to get the cause of this problem you should update your computer with 1 update at a time and reboot. And you should try waiting for an hour, i have the same problem but it boots through within 10 minutes.
I unchecked to startup the service Windows Update at Msconfig, and after that i got a black screen even before the login screen booted in safe mode and changed the option. If needed i can upload my log but it's in dutch and not in english. This computer is not connecting to a Domain. For all others that are still experiencing this problem, here's an update to the case I reported previously on this thread: I was finally able to run a system restore to a point before any upgrades were installed on this Vista PC.
I then tried to let it install Vista SP1 when it asked to and once it again it fails with a blank screen and a mouse pointer after this update is installed. Same problem everyone is having in this thread. I've read that there could be corruption in the file system causing this problem and would need to reinstall the OS completely to resolve this problem thanks! Too much time. This PC will run with Vista Updates off until someone, hopfully Microsoft Support can give a better diagnosis to the group of why we're all having this same problem.
I have another identical system that is running Vista SP1 without this problem. I'm thinking of getting Ghost software from work and taking a good image of the working PC and copy it to the broken PC backing up the personal files on the broken PC. Anyone think this would work? I'm sure the fixed PC would have to update it's MS license somehow.
BTW - perhaps someone should publish this thread in related blogs - maybe Microsoft would be more responsive. The laptop finally blue-screened during boot and I was able to capture the error message before it disappeared in 5 seconds. I resolved this problem, but it took a lot of trial and error. Not only did I have to completely reinstall Vista, I had to reformat the hard drive as well before reinstalling or the machine wouldn't boot.
My 2 cents: this issue has more to do with Dell and their lousy recommended drivers. Perhaps Vista could have recognized the incompatible driver before installing SP1 - maybe one day we'll have intellegent operating systems.
This helped me! This solution method will only work if you have System Restore enabled on your Windows 7. Here are the steps for accessing System Restore from an installation disc:. Read more at Windows Recovery Disks.
The NeoSmart Support Forums , member-to-member technical support and troubleshooting. Get a discounted price on replacement setup and installation discs: Windows Vista , Windows 7. Applicable Systems This Windows-related knowledgebase article applies to the following operating systems:. Now, left-click on the Graphic card you want to take actions on, and choose from the options Update, Disable, or Uninstall, as per your requirement.
BIOS in your Windows 10 system is one of the most important software. It is a Basic Input and Output System and is used by your computer's microprocessor. It helps the processor in getting your Windows ready. It also helps with input from your input devices and output to your output devices.
It plays a role in all kinds of data flow inside your system, to your system, and from your system.
Sometimes a problem in the BIOS software can result in the error that causes Windows 10 black screen with or without a cursor. Sometimes updating BIOS software can also repair the issue of the black screen with cursor on Windows. If you want to update your BIOS, you can visit the website of your Motherboard manufacturer and follow the instructions to download and update the latest version of BIOS on your system.
But, as BIOS is extremely critical software for your Windows system, and is extremely complicated to deal with, we recommend you to consult a professional to update your BIOS and fix the problem of the black screen with cursor on your PC. If the black screen with cursor issue on your PC is a result of a bug in your Windows, then resetting your Windows PC is the most basic yet most useful thing you can do.
Though the Reset your PC tool allows you to keep your personal files, we recommend taking a secure backup to avoid data loss. Step 1. Once you are in the Safe Mode, from your Desktop, go to the "Start" menu. Click on the "Settings" icon to be redirected to the "System Settings" window. You will be directed to a mini window. You will be asked whether you wish to keep your files or not. Choose the option as per your requirements and proceed ahead according to the instructions.
If you know which software is causing the black screen problem, then you can remove the problematic software. In the Run search box, type "appwiz. From here you can find and remove any problematic software that's causing the issue of black screen on your PC. Windows allows you to boot your PC in a clean state. It means booting your PC with all the unnecessary programs disabled. This can help you in finding the problem. Now go to the "Services" tab on the window panel that pops up.
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