Note: Managing retention and archive policies for your account is an optional feature, and it might not be available to you. This article is for Outlook Web App, which is used by organizations that manage email servers running Exchange Server or If you're using Microsoft or Exchange Server , your email program is Outlook on the web.
For help with Outlook on the web, see Get help with Outlook on the web. Retention policies typically cover a range of time. For example, in the image below, available policies include 1 Week Delete 7 days and 1 Month Delete 1 month.
Also available are longer term policies such as 1 Year Delete 1 year and 5 Year Delete 5 years. For a very important message or folder, select Never Delete Never. Archive policies can range from Personal 1 year move to archive 1 year to Personal 5 year move to archive 5 year.
You can also choose Personal never move to archive Never. Note: Your organization controls the policies that are available for your use. In a web browser, sign in to Outlook Web App using the URL provided by the person who manages email for your organization. Enter your user name and password, and then select Sign in.
In the folder pane, right-click the message or folder for which you want to apply a policy and select Assign policy. Tip: If you want a message to adhere to the same policy as the folder it's in, select Use parent folder policy.
A retention policy might permanently delete messages, or it might move them to your Deleted Items folder. To protect email, the following diagram illustrates which policies to update from the common identity and device access policies. Note the addition of a new policy for Exchange Online to block ActiveSync clients.
This forces the use of Outlook mobile. If you included Exchange Online and Outlook in the scope of the policies when you set them up, you only need to create the new policy to block ActiveSync clients.
Review the policies listed in the following table and either make the recommended additions, or confirm that these are already included. Each policy links to the associated configuration instructions in Common identity and device access policies. Exchange ActiveSync can be used to synchronize messaging and calendaring data on desktop and mobile devices.
For mobile devices, modern authentication-capable Exchange ActiveSync clients that do not support Intune app protection policies or supported clients that are not defined in the app protection policy and Exchange ActiveSync clients that use basic authentication are blocked based on the Conditional Access policy created in Require approved apps and APP protection.
To block Exchange ActiveSync using basic authentication on other devices, follow the steps in Block Exchange ActiveSync on all devices , which prevents Exchange ActiveSync clients using basic authentication on non-mobile devices from connecting to Exchange Online. You can also use authentication policies to disable Basic authentication , which forces all client access requests to use modern authentication. You can restrict the ability for users to download attachments from Outlook on the web on unmanaged devices.
Users on these devices can view and edit these files using Office Online without leaking and storing the files on the device. You can also block users from seeing attachments on an unmanaged device. To ensure that users of iOS and Android devices can only access work or school content using Outlook for iOS and Android, you need a Conditional Access policy that targets those potential users. See the steps to configure this policy in Manage messaging collaboration access by using Outlook for iOS and Android.
Have a nice day :. Cannot add additional Outlook profile. Skip to main content. Find threads, tags, and users Current Visibility: Visible to all users. Hi JohnBowden , Has this issue only occurred with the specific users and messages? Based on my research, for the issue of not working hyperlinks in Outlook, there are 2 normal methods to fix it, it's suggested to follow these steps to troubleshoot your issues: Method 1: Reset Internet Explorer settings, the steps would depend on your IE version.
Method 2: Export and import the registry key from another computer For more detailed information, please refer to this article: Hyperlinks are not working in Outlook Hope your issue would be resolved soon. Related Questions.
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